Wallet Help and Support

Frequently Asked Questions

1 How do I claim my prize since My Wallet is inaccessible?
2 Why is the My Wallet page down?
3 Can I use my available winnings to buy fantasy products?
4 How do I claim my winnings?
5 What is the CBS Interactive Wallet?
6 How do I navigate to the Wallet?
7 How is the total on my 1099 tax form calculated?
8 Do I have to use the online affidavit? Can't I fax in my affidavit, or send it via the United States Postal Service"
9 How do I request a check?
10 How do I make my "Pending" winnings available?